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If the Repair Your Computer option in not available in step 3, this procedure is not supported on your computer model and service may be required. IMPORTANT: This option is available on most VAIO® computers, but not all. A recovery environment is available which will allow you to use the Startup Repair, System Restore, Windows® Complete PC Restore, Windows Memory Diagnostics Tool or Command Prompt features when the operating system will not boot.
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